← Insurance Appeal Sentinel

Terms of Service

Draft · last updated 2026
This is a placeholder terms document for the pre-launch marketing site. Full terms will be published before the product is available for use.

1. What this service is

Insurance Appeal Sentinel is an advocacy and appeal-preparation tool that helps you challenge an insurance denial or underpayment. It analyzes documents you provide — such as denial letters, Explanations of Benefits, and plan documents — to build the grounds for your appeal and draft appeal correspondence citing the applicable laws, regulations, and plan rules.

2. What this service is not

3. No guarantee of results

Grounds for appeal are prepared based on the information you provide and available legal, regulatory, and plan references. We do not guarantee that any denial will be overturned, that any appeal will succeed, or that you will recover any particular amount. You are responsible for reviewing all grounds and correspondence and deciding what, if anything, to send.

4. Pricing

Building your appeal and generating a ready-to-send appeal letter is free. If you choose to have us file and negotiate the appeal on your behalf, our fee is 25% of amounts we actually recover for you — payable only if we recover something. An optional household plan is also offered. Pricing described on the marketing site is indicative for launch and subject to change.

5. Your responsibilities

You agree to provide accurate documents, to use the service for your own claims or claims you are authorized to act on, and to comply with applicable law and any deadlines set by your plan.

6. Contact

Questions about these terms? Email hello@sentinelmedia.co.